If you’ve landed on this page then that means you have decided to reach out to us about a repair.
That’s great news! 🥳
A new e-mail window should have popped up on your screen with a template of the information that we need to get started.
✅ If that happened
…and you have already written to us, then you can close this tab and go about your day safe in the knowledge that we are probably already busy looking into it.
❎ If that hasn’t happened then don’t worry!
This is our email address: e1929491918e9395a1949284839384808a8d8e9784878899cf828e8c
…and if you copy and paste it into a new email along with:
- a descriptive subject line
- any details that you think are relevant to your issue
- any relevant photos1 of the device or short(!) video clips of the issue in action
Then we will get straight to work understanding what’s gone wrong or what needs doing and get back to you with next steps.
Watch out for overzealous spam/junk filters! We promise we won’t spam you, so if any messages from us do end up there, please mark them as not junk - it not only makes sure we can help you but helps us to help others too ☺️
Please note that by emailing us, you are consenting to our processing of your email address. See our Privacy Policy for more information.
Please don’t send us any photos or videos containing personal information if you can avoid it (we don’t mind cute photos of pets 😍) ↩︎